Museum Security Officer
The National Gallery of Ireland is the country’s most popular free visitor attraction housing the nation’s collection of European and Irish art from about 1300 to the present day, and an extensive Library & Archive. Nominated for European Museum of the Year (2018), and winner of the Royal Institute of the Architects of Ireland Culture-Public Building award (2018), the Gallery continues its mission of serving our visitors in their enrichment and enjoyment of visual art. Entry to the collection is free for all to enjoy, learn and be inspired.
The Gallery wishes to recruit a Museum Security Officer (MSO) on a fixed term contract basis in the Operations Department. The purpose of the role is to provide a visible security presence and be vigilant at all times while on active foot patrol in the public areas and exhibition galleries. In addition, the MSO will contribute to a positive visitor experience in the Gallery. Reporting to a Security Supervisor (or nominated deputy), the MSO will:
Provide front of house security and surveillance in the Gallery
Monitor and report security, safety and fire incidents to the supervisor on duty and complete the required documentation
Participate in investigations regarding loss and assist with resolutions
Complete the tasks outlined in the Security and Safety Management Plan
Provide information to visitors about the Gallery’s exhibitions, events, activities and services
Adhere to all of the Gallery’s policies and procedures
Conduct other duties as required
The successful candidate should demonstrate the appropriate experience as outlined below:
Previous work experience in Security is advantageous
Relevant educational background in Security is preferable
Experience in using security, safety and fire equipment
Basic IT knowledge in MS Office packages
Previous work experience in a museum, arts or cultural environment is desirable
Ability to speak foreign languages is advantageous
Participate in job related training in order to refresh and / or upskill professional development
Skills, Talent and Abilities
A proven record of remaining calm while working under pressure when dealing with incidents
An ability to make sound judgements in emergency situations
A track record of working on own initiative whilst being part of a larger team
Exceptional interpersonal and communication skills coupled with a professional, polite and courteous manner when dealing with staff and visitors
An energy, enthusiasm and a willingness to contribute effectively to a positive visitor experience and keep abreast of Gallery-wide activities
A positive, flexible and proactive approach to work allied with an ability to deliver an effective security presence at the Gallery
Gallery work environment
The MSO is required to work predominately indoors. Nonetheless, on occasion outdoor work is required such as foot patrol. It is imperative to note that the successful candidates should be physically fit and be willing and able to perform all tasks associated with this post.
Hours of Work
The weekly hours of work is 34.52 net hours per week, based on a 3 week roster which includes weekend work and late evenings. The roster system requires staff to work up to 7 days in a row. This may be subject to change due Gallery operational requirements and / or to public sector policy.
Salary will be in accordance with the NGI Attendant Grade, Tier 1 Band 2 salary scale €538.12 gross per week.
Candidates should note the National Gallery of Ireland complies with Department of Public Expenditure and Reform regulations and guidelines on Public Service pay and conditions of employment.
Contract duration: 10 Week Fixed-Term Contract June-September 2019
Interviews: Interviews will be held the week of 27th May 2019 only. Successful candidates should be available to start immediately (preferably).
Conditions of employment
This job description is a guide to broad areas of responsibility and accountability and should not be regarded as a comprehensive listing. This may be subject to review in the view of new structures and / or the changing needs of the Gallery.
All employees are required to be compliant with NGI screening and Garda Vetting procedures. The post will be subject to satisfactory medical check and successful completion of a successful probationary period.
This post is at the NGI Attendant grade.
Applicants must be fluent in English and be eligible to work in Ireland.
How to apply: Please upload a cover letter and curriculum vitae.
Closing date for receipt of applications: on Wednesday 15th May 2019.
The National Gallery of Ireland is an equal opportunities employer